Welcome · Greenwood Village, CO
Your first visit,
everything you need to know.
First time here? You’re in the right place. This page covers exactly what to expect — from what to bring and how to prepare, to what happens in the room and what comes next. No surprises. Just good care from the moment you walk in.
Quick checklist
Complete your intake form
You’ll receive a link by email before your appointment. Takes about 5 minutes. Completing it in advance means more treatment time in the room.
Wear comfortable clothing
Loose, comfortable clothing helps for the movement assessment at the start of your session. Most massage work is done with draping; wear what you’re comfortable in.
Arrive 5–10 minutes early
Parking is free and easy at our clinic. A few minutes to settle in before the session starts makes a difference to how the hour feels.
Have questions? Just call
Our front desk is available 7 days a week. We’re happy to talk through what’s bothering you, what to expect, or whether something is what we treat — you don’t need to know what to book.
What happens at your first session
Assessment first.
Treatment follows.
Every first session at Denver Sports Massage begins with an assessment — not because we need to fill out paperwork, but because understanding what’s actually driving your symptoms changes how we treat. Your clinician will ask about your history, look at your posture and movement, palpate the relevant structures, and identify what’s going on before any hands-on work begins.
This takes about 10–15 minutes of a 60-minute session. What remains is the treatment itself — targeted to what the assessment found. At the end of the session, your clinician will explain what they found, what they did about it, and what to expect in the days following. You’ll also receive self-care guidance — stretches, positions, or activities that extend the work between sessions.
You don’t need to know what’s wrong to book. “My back has been hurting for six months and nothing has helped” is a complete reason to come in. That’s what the assessment is for.
Your first visit
Step by step,
from booking to walking out
Book Online or by Phone
Select your service, preferred session length, and clinician. Most new clients are seen within 48 hours. You don’t need to know what to book — just tell us what’s going on and we’ll take it from there.
Complete Your Intake Form
You’ll receive an intake form link by email. It covers your health history, current symptoms, and goals. Completing it before you arrive means your clinician is prepared and your full session time goes toward treatment.
Arrive & Meet Your Clinician
Free parking on site. Check in at the front desk. Your clinician will greet you, review your intake, and begin the assessment. There’s no rush — the session pace is yours to set.
Assessment & Treatment
Movement and palpation assessment identifies the source of your symptoms. Treatment follows immediately — targeted to what was found, not generic work. You’ll know what’s happening and why throughout the session.
Debrief & Self-Care Guidance
After the session, your clinician explains what they found and what they treated. You’ll leave with specific self-care recommendations — stretches, positions, activities — that extend the session’s effect at home.
Hydrate & Rest
Drink water after your session. Some soreness in the 24–48 hours following deep tissue work is normal and expected — similar to the feeling after a workout. It resolves and is typically followed by significant improvement.
Book a Follow-Up if Needed
Your clinician will recommend whether a follow-up is needed and how soon. For acute conditions, 2–4 sessions are often enough. For chronic issues, a course of 6–10 sessions produces more lasting change. No pressure — just honest guidance.
HSA & FSA Welcome
We accept HSA and FSA cards directly at the clinic — no reimbursement paperwork. Bring your card and use it like a standard payment. Massage therapy and acupuncture are eligible expenses under most plans.
Before you arrive
Practical things
worth knowing
Parking
Free parking is available on site at every location, with easy ground-floor access — no elevator needed. Directions for your clinic are on our contact page.
What to Wear
Comfortable, loose-fitting clothing is ideal. Most massage work happens under draping (sheets), so you undress to your comfort level. Acupuncture sessions may require rolling up sleeves or pant legs to access specific points.
Before Your Session
Avoid a heavy meal in the 1–2 hours before your session. Staying hydrated beforehand helps your tissues respond to treatment. If you’ve had a recent injury, bring any imaging or reports you have — they’re clinically useful.
Payment & HSA/FSA
We accept all major credit cards, cash, and HSA/FSA cards directly. No reimbursement forms required. Membership payments are processed automatically on the 1st of each month. Gift cards are applied at checkout.
Cancellations
We ask for 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee. If you’re feeling unwell, please reschedule — we’ll accommodate you without a fee in those circumstances.
Conditions & Contraindications
Please disclose all current health conditions, medications, recent surgeries, and pregnancy on your intake form. Some conditions require modified techniques or physician clearance. We’ll let you know if anything requires extra preparation.
You don’t need to pick a service
Just tell us what’s going on.
We’ll handle the rest.
You don’t have to know whether you need deep tissue, sports work, cupping, or acupuncture — and you shouldn’t have to. Choosing a technique before anyone has looked at your body is guesswork, and it’s not how we work.
Here’s what actually happens. You tell us what’s bothering you and what you want to get back to. Your clinician assesses how you move, works out what’s driving it, and then draws on whatever combination of techniques your body needs — adjusting as it responds, both within the session and across visits. Every tool is included, so nothing about that decision is influenced by cost.
Book any appointment time that suits your schedule. If a different approach would serve you better — including acupuncture — we’ll tell you, and your notes follow you to whoever you see next.
What we’ll ask you
Three simple questions — no clinical vocabulary required.
What’s going on?
In your own words. “My neck’s been tight for months” is plenty.
What have you tried?
And what happened. It tells us where not to start.
What have you stopped doing?
The run, the lifting, sleeping through the night. That’s the goal we build toward.
Prefer to talk it through first? Call us — we’re happy to help you get booked with the right person.
Before you arrive
A few quick practical notes
Intake & health history. We’ll have you complete a short health-history and intake form so your clinician understands your goals, medical background, and what’s bringing you in. We’ll send this ahead of your visit when possible, or you can arrive about 10 minutes early to complete it in the office.
What to bring. Just yourself. Wear or bring comfortable clothing you can move in if we’ll be doing movement assessment. If you’re using HSA/FSA funds or have a referral, bring those details.
Arrive a few minutes early. It gives you time to settle in and start the session relaxed rather than rushed.
New client questions
What people ask before their first visit
Do I need a referral from my doctor?
How early should I arrive for my first appointment?
What if I don’t know what kind of treatment I need?
Will it hurt?
Can I use my HSA or FSA card?
What should I do after my session?
Is parking available?
Ready when you are
Your first session
is the hardest one to book.
Once you’re in, we take care of the rest. Most new clients leave their first session understanding their body better than they have in years — and knowing exactly what needs to happen next.
Open 7 days a week, including evenings & weekends · Same-week appointments · HSA/FSA accepted
Helpful next steps
Before or after your visit
Pricing & Packages
Single sessions, packages, and the Wellness Membership — transparent pricing with no surprises.
Contact Us
Call, email, or find us on the map — we’re happy to help before your first visit.
